IT Support

On-site support

We are there on-site at your premises to support you should you need our help or should any issues occur, you can rely on a speedy response to keep your company running.

remote support

We are available at the end of the phone to support you, no matter how small or great your issue is, you can rely on our expert team to help you solve any IT issues you have.

proactive support

  • We can monitor your systems
  • We can see if an issue might occur
  • We can take action to stop any issues
  • We can solve issues before they happen, keeping you running 24/7

On-site support

We can be there on-site as and when you need us, providing a fast, pro-active, expert and helpful service. 

We can create a custom support package to give you the support and response times your business needs, when you need it, whilst saving you money – contact us today to discuss your requirements with one of our friendly experts:

IT Support J700 Group
J700 IT Support Team

Remote Support

Our experts will be available at the end of the phone or via email to help and support your business, no matter how small or large the issue is, we can help solve problems with software, hardware, telephone, email or anything else IT related.

Some of our team have been doing this for over 25 years so its likely we have come across most issues before and can quickly get you or your colleagues back working again, reducing downtime and ultimately saving your business time and money.

Proactive support

We can remotely monitor most IT systems 24/7, such as Servers, Storage Devices, Network Switches, Email Systems, Computers, Laptops, WiFi and Mobile Devices for any Issues, Software Updates, Virus and Malware Infections, Licence Compliance and numerous other things.

If we receive notification of a potential issue, we can take proactive action to resolve the issue before it has has an impact on the business or user, this acts as a safeguard across your whole business, giving you piece of mind that all IT Systems are protected and monitored, and issues are resolved before they start to cost the business time and ultimately money.

J700 Working from Home

Contact Us For Further Information

Contact our friendly, knowledgeable team today to discuss your requirements or any questions you may have – we are here to help…

Outsourced IT Support

Custom CRM

If you are a small business, medium business or large business, all our customers will receive the same extremely high level of customer service, that’s both cost effective and custom to your exact business requirements. Our aim is always to be the blueprint for other support companies in the North West and beyond…

Customer Service

Our approach to IT Support is to give the best customer service possible, our support engineers are all fully trained, experienced and qualified, and will always go the extra mile.

Support service

Our Support Team are available at the end of the phone or email to resolve any query, no matter how large or small, your business continuity is our priority to make sure you are able to continue running your business 24/7.

remote working

We can support your staff no matter if they are in the office or working from home, or even out on site, our support team are available 24 hour if needed to make sure all your systems keep running and your business can fully operate.

Security solutions

We take Cyber Security very seriously, with everything we do we always have your businesses security in mind, not only to protect you from Cyber Attacks, but to protect your systems and data from any kind of attack or data breach.

F.A.Q.

Answers to some common questions….

No problem, we can discuss options with you, and/or provide a free Business IT Audit (Undertook by one of our Senior Experts and Yes totally free and with no-obligation to buy) this will give you our recommendations which you can then discuss with us, we can then create a custom package that fits with your business needs and requirements, again with no obligation to buy

Please contact us first, one of our experts will discuss your business and requirements, and provide advice on which solutions would fit with your business best, we don’t oversell, we don’t pressure sell, and we want to make sure you get the best possible service and package for your business, that will add value to your business.

All our Support packages are built to your businesses exact requirements, for example you might close at 4pm, therefore you might not need any support in the evenings after 4pm so why pay for it, we will build a package that gives you the support at the times you need, and on the days you need it. Contact one of our friendly experts today to discuss your exact requirements, so we can give you a tailored quote.